Responsible Gaming
Gambling Should Be Entertainment
At dyneye.com, we believe that gambling should only ever be viewed as a form of entertainment, not as a way to earn money or solve financial problems. Betting should be fun, exciting, and within your means. Please gamble responsibly and only with money you can afford to lose.
Age Verification
In the United Kingdom, you must be 18 years of age or older to participate in gambling activities. We take age verification seriously and conduct strict checks to ensure all users meet the legal requirements. If you are under 18, please do not use our services.
Warning Signs of Problem Gambling
If you recognise any of the following signs in yourself or someone you know, it may be time to seek help:
- Chasing losses by betting more to recover money lost
- Hiding your gambling activities or lying about the amount spent
- Spending more time and money on gambling than intended
- Neglecting family, friends, work, or other responsibilities due to gambling
- Feeling anxious, irritable, or restless when not gambling
- Borrowing money to fund gambling activities
- Failed attempts to reduce or stop gambling
- Using gambling to escape problems or negative emotions
- Experiencing financial difficulties as a result of gambling
Self-Help Tools & Responsible Gaming Features
We provide several tools to help you maintain control over your gambling:
- Deposit Limits: Set a maximum amount you can deposit within a specific timeframe (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose over a defined period
- Reality Checks: Receive reminders during your gambling sessions to help you stay aware of time and money spent
- Self-Exclusion: Exclude yourself from our platform for a period of your choice if you feel you need a break
- Cooling-Off Period: Request a temporary closure of your account to take time away from gambling
If you wish to use any of these tools, please visit your account settings or contact our customer support team.
Support Organisations
If you or someone you care about is struggling with problem gambling, professional help is available. The following organisations offer free, confidential support:
United Kingdom
- GamCare – Free counselling and support services for problem gamblers and their families
www.gamcare.org.uk | Helpline: 0808 8020 133 - GamStop – The National Self-Exclusion Scheme for online gambling in Great Britain
www.gamstop.co.uk - Gamblers Anonymous – Support groups and peer-to-peer help
www.gamblersanonymous.org.uk
International Support
- Australia: Gambling Help Online – www.gamblinghelponline.org.au
- Canada: Responsible Gambling Council – www.responsiblegambling.org
- United States: National Council on Problem Gambling – www.ncpgambling.org | 1-800-GAMBLER (1-800-426-2537)
- Germany: Bundeszentrale für gesundheitliche Aufklärung – www.bzga.de
If You Need Help
If you are experiencing difficulties with your gambling, please reach out for support today. There is no shame in asking for help – professional advisors are available and ready to assist you in confidence. Your wellbeing is important to us.
Don't wait – contact one of the support organisations listed above or speak to someone you trust.